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Compare Donorbox features to Givebutter

While Donorbox offers a wide variety of quality features, they don’t provide auction software, mobile ticket scanning, or the kind of automated donor communication that nonprofits can access with Givebutter. For organizations that want all of their fundraising tools synced together in one place, including silent auctions, Givebutter is the best choice. 

Ease of use
Ease of setup
Quality of support
Donation forms
Embeddable forms & donate buttons
Custom branding
Custom donation amounts & labels
Custom fields
Donation dedications
Fund designations
Matching gifts
Giving hub
Fundraising pages
Personalized pages
Public donor messages
Peer-to-peer fundraising
Team fundraising
Leaderboards
Goal bar
Countdown
Fundraising events
Virtual, in-person, & hybrid events
Unlimited ticket types & quantities
Ticket scanning & check-in
In-person payments
Livestream
Live display
Automatic event reminders
Auctions
Mobile bidding
Automated bidding
Bid notifications
QR codes for auction items
Self-service registration & checkout
Auto-charge winners
Payment requests & reminders
Donor management & CRM
Unlimited contacts
Detailed contact profiles
Donor activity tracking & history
Custom donor segments & filters
Self-service importing & migration
Reports & analytics
End-of-year reports
Nonprofit marketing & engagement
Automatic receipts
Outbound email blasts
Outbound text blasts
Merge fields
Custom domains for emails
Peer-to-peer texting
Text-to-donate
Scan-to-donate
Message analytics & ROI
Social sharing
Payment processing
Major debit/credit card donations
Venmo donations
PayPal donations
Apple Pay & Google Pay donations
Donor-advised fund donations
ACH donations
Optional mail a check
Recurring donations
Record offline donations
Import transactions
Automated payouts
Payout reconciliation reports
Support
Live chat support
Email support
Help center
Live workshops & product training
Live fundraising webinars
Price
Platform fee
Payment processor fee
Can donors cover fees?
Users
9.4
9.4
9.5
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Card reader
Tap to Pay
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
$0
Always transparent
Free forever thanks to optional donor tips
0%
2.9% + 30¢
Unlimited
Offered for paid plans only
Offered partially in free plan
Not offered at all
Offered completely in free plan

Additional fees apply for advanced customization

Offered for paid plans only
Offered partially in free plan
Not offered at all
Offered completely in free plan

Subject to higher platform & payment processor fees

Offered for paid plans only
Offered partially in free plan
Not offered at all
Offered completely in free plan
Offered for paid plans only
Offered partially in free plan
Not offered at all
Offered completely in free plan
Offered for paid plans only
Offered partially in free plan
Not offered at all
Offered completely in free plan

$195+ transfer fee

$35+/month

Offered for paid plans only
Offered partially in free plan
Not offered at all
Offered completely in free plan

$19/month for standard
$50/month for custom keyword

Offered for paid plans only
Offered partially in free plan
Not offered at all
Offered completely in free plan

Must create a business PayPal Checkout account

Depends on payment processor

Pay less

See how Donorbox pricing stacks up

To access all of the popular features many nonprofits look for in fundraising software (and which Givebutter provides free), Donorbox fees include monthly subscriptions, platform fees, and other add-on costs. The Donorbox cost also includes payment processing fees, which Givebutter’s secure payment server charges as well, but both platforms give donors the option of covering these fees. 

Ease of use
Ease of setup
Quality of support
Donation forms
Embeddable forms & donate buttons
Custom branding
Custom donation amounts & labels
Custom fields
Donation dedications
Fund designations
Matching gifts
Giving hub
Fundraising pages
Personalized pages
Public donor messages
Peer-to-peer fundraising
Team fundraising
Leaderboards
Goal bar
Countdown
Fundraising events
Virtual, in-person, & hybrid events
Unlimited ticket types & quantities
Ticket scanning & check-in
Card reader for in-person payments
Livestream
Live display
Automatic event reminders
Auctions
Mobile bidding
Automated bidding
Bid notifications
QR codes for auction items
Self-service registration & checkout
Auto-charge winners
Payment requests & reminders
Donor management & CRM
Unlimited contacts
Detailed contact profiles
Donor activity tracking & history
Custom donor segments & filters
Self-service importing & migration
Reports & analytics
End-of-year reports
Nonprofit marketing & engagement
Automatic receipts
Outbound email blasts
Outbound text blasts
Merge fields
Custom domains for emails
Peer-to-peer texting
Text-to-donate
Scan-to-donate
Message analytics & ROI
Social sharing
Payment processing
Major debit/credit card donations
Venmo donations
PayPal donations
Apple Pay & Google Pay donations
Donor-advised fund donations
ACH donations
Optional mail a check
Recurring donations
Record offline donations
Import transactions
Automated payouts
Payout reconciliation reports
Support
Live chat support
Email support
Help center
Live workshops & product training
Live fundraising webinars
Price
Platform fee
Payment processor fee
Can donors cover fees?
Users
9.4
9.4
9.5
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
$0
Always transparent
Free forever thanks to optional donor tips
0%
2.9% + 30¢
Unlimited
Offered for paid plans only
Offered partially in free plan
Not offered at all
Offered completely in free plan

$0–$139+
/month

Plus additional monthly fees for more feature

Up to
2.95%

Up to
2.2% + 49¢

Additional fees apply

Optional Tips
On
Off
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How is Givebutter free?

All features are free thanks to optional tips we receive from donors. If you prefer to disable tips, a small platform fee applies instead.
Give better

What do Donorbox reviews say about its customer support?

While Donorbox reviews rank the donation platform highly for ease of setup and ease of use, its numbers for quality of support just don’t stack up. Givebutter’s customer service is not only highly rated—it’s free, too. Donorbox users (free or paid) don’t have access to live chat support and have to pay for live training and workshops. 

Ease of use
Ease of setup
Quality of support
Donation forms
Embeddable forms & donate buttons
Custom branding
Custom donation amounts & labels
Custom fields
Donation dedications
Fund designations
Matching gifts
Giving hub
Fundraising pages
Personalized pages
Public donor messages
Peer-to-peer fundraising
Team fundraising
Leaderboards
Goal bar
Countdown
Fundraising events
Virtual, in-person, & hybrid events
Unlimited ticket types & quantities
Ticket scanning & check-in
Card reader for in-person payments
Livestream
Live display
Automatic event reminders
Auctions
Mobile bidding
Automated bidding
Bid notifications
QR codes for auction items
Self-service registration & checkout
Auto-charge winners
Payment requests & reminders
Donor management & CRM
Unlimited contacts
Detailed contact profiles
Donor activity tracking & history
Custom donor segments & filters
Self-service importing & migration
Reports & analytics
End-of-year reports
Nonprofit marketing & engagement
Automatic receipts
Outbound email blasts
Outbound text blasts
Merge fields
Custom domains for emails
Peer-to-peer texting
Text-to-donate
Scan-to-donate
Message analytics & ROI
Social sharing
Payment processing
Major debit/credit card donations
Venmo donations
PayPal donations
Apple Pay & Google Pay donations
Donor-advised fund donations
ACH donations
Optional mail a check
Recurring donations
Record offline donations
Import transactions
Automated payouts
Payout reconciliation reports
Support
Live chat support
Email support
Help center
Live workshops & product training
Live fundraising webinars
Price
Platform fee
Payment processor fee
Can donors cover fees?
Users
9.4
9.4
9.5
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
Offered completely in free plan
$0
Always transparent
Free forever thanks to optional donor tips
0%
2.9% + 30¢
Unlimited
9.2
9.1
7.8
Offered for paid plans only
Offered partially in free plan
Not offered at all
Offered completely in free plan

For premium plans only

Hear from a real nonprofit that switched from Donorbox to Givebutter

After using a combined solution of PayPal, Stripe, and Donorbox over the last 15 years, we began migrating our donors to Givebutter in 2019. The difference has been noticeable and beneficial. Givebutter has streamlined our interactions with donors, decreased our workload in processing and transferring donations, and decreased our costs.
Darrell S.
Pastor of Discipleship and Communications, Alamo Heights United Methodist Church
Methodology

Givebutter’s editorial staff aims to bring you the most transparent and objective comparisons possible. We sourced these comparison metrics directly from fundraising platform websites and third-party review sites like G2, Capterra, Trustpilot, and more. Score data gathered on September 2023.

Donorbox
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Transactions
Contacts
Recurring donations
No limits, no costs
Don’t settle for less

Givebutter is the most-loved nonprofit fundraising platform

We’re proud to say that that we’re the most-reviewed and highest-rated nonprofit software company on G2, the largest independent software review site. Givebutter is ranked as the #1 software for fundraising, donor management, and auctions based on user satisfaction ratings.

Compare Givebutter to popular fundraising sites ->
G2 Momentum Grid® Report for Fundraising | Winter 2024